Declare a cancellation

Would you like to return an item or cancel a contract? Please use our online form. 

Fill out all fields completely. 

Click “Confirm Cancellation” to send us your cancellation directly.

Important: We will immediately confirm receipt of your cancellation via email in accordance with current consumer protection guidelines. This confirmation serves as proof of your cancellation.

For complaints or damaged items:
If your item is damaged or does not work as expected, please contact us directly by email. In such cases, this does not constitute a cancellation.